Our Mission
Erika Record Baking Equipment is dedicated to meeting the unique needs of the clients we serve. When providing bakery equipment solutions to the markets we serve, we believe in three core values:
For more information, please call our West Caldwell, New Jersey bakery equipment showroom and training center at: 973-614-8500 or click here.
Customer Service
You are the reason we exist! We are dedicated to serving your every need. This includes providing one-on-one consultations with experienced bakers capable of answering both equipment and production specific questions; complimentary testing of your recipe on our equipment prior to purchase (click here); industry leading warranty coverage; and highly experienced service technicians capable of diagnosing and servicing even the most complex issues.
Commitment To Excellence
We understand that there is no room for mediocrity when dealing with the lifeline of your business. Erika Record Baking Equipment only sells industry leading equipment that is reliable and easy to maintain. We also offer ongoing technical support to the clients we serve. When you have a question, you never have to hesitate to call us. In fact, when you purchase equipment from Erika Record Baking Equipment; we understand that this is just the beginning of our relationship.
Experience You Can Trust
Our consultants include experienced bakers. Our bakers come from all different backgrounds with experience ranging in scope from bakery shop owner to overseeing major production lines. Our team members have a combined total of over 100 years worth of baking industry experience. This includes being able to answer equipment and production related questions. Their expertise is provided as a complimentary part of the purchasing process.
