Keeping & Maintaining Your Warranty Coverage
Our goal is to always provide you with high-quality, industry-leading bakery equipment with technical support to match.
Generally speaking, regardless of your distributor or manufacturer, bakery equipment service technicians have been trained to identify the difference between covered in-warranty events versus mechanical failure due to lack of cleaning, maintenance, or improper use. Some examples include calcification of dough (caused by lack of cleaning), wear inconsistent with use, etc.
Purchasing bakery equipment is an investment. Similar to automobiles, this equipment requires that operators follow proper use, cleaning, and maintenance recommendations to ensure a long-lasting worry-free experience. Following these guidelines will help reduce your need for technical support both during and after the warranty coverage period.