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What’s Next?

North American Customers
We have received your inquiry into our system and you have automatically been assigned a sales representative. During normal business hours, you can expect to receive a response no later than the next business day. Should you require more immediate assistance, please call our office at 973.614.8500, be sure to let us know you have already submitted your inquiry online.

International Customers
For many of the brands we represent we are the official North American distributor. Inquiries outside of our traditional territory will be redirected to our manufacturing partners so that they can better assist.

Technical Support
We have received your inquiry into our system and your case has automatically been assigned to our technical support team. During normal business hours, you can expect to receive a response no later than the next business day. Should you require more immediate assistance, please call our office at 973.614.8500, be sure to let us know you have already submitted your inquiry online.

Hey! I Already Submitted An Inquiry!

Technology can be a finicky thing – If you submitted an inquiry and fail to receive a timely response, please call our office for further assistance. We promise we didn’t forget about you!

Holiday Schedule

Our office will be closed as scheduled for the following holidays. All inquiries made during these dates, will receive our immediate attention during the following business day.

  • January 1, 2018: New Year’s Day
  • March 30, 2018: Good Friday/Passover
  • May 28, 2018: Memorial Day
  • July 4, 2018: Independence Day
  • September 3, 2018: Labor Day
  • November 22 – 23, 2018: Thanksgiving Recess
  • December 25 – 26, 2018: Christmas Recess
  • December 31, 2018: New Year’s Eve

Response Time

During normal business hours, we strive to respond to all customer inquiries within 24 hours. Inquiries made during weekends or holidays will receive a response during our next scheduled business day.

Call Us

973-614-8500

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Office Hours

Monday – Friday: 8:30AM – 5:00PM EST
This excludes weekends and holidays.